Reader story: My iPhone 4 backlight was faulty

On the 24th of July I got a brand spanking new iPhone 4 from Phones 4 U on Vodafone to use, primarily, as a business tool. On the 1st of August however, I woke up to my beloved mobile phone appearing to not respond to any gesture and it seemed to have packed itself in. Whilst trying to figure out the problem I drew attention to the screen – which there I saw (when the iPhone 4 is held at an angle under a light) the clock time and the unlock button, all very dim which told me it was a backlight fault.

Check out our list of common iPhone 4S faults.

Seeming as this was a Sunday, and I needed the iPhone for work the next day, I decided to just take it into my nearest Apple store (which is in Sheffield, Meadowhall) and get it checked out. Upon arrivial, I was greeted by a friendly chap in his bright blue Genius-esque t-shirt, who took my iPhone and seemed to give me a rather priority based appointment (despite the place being packed). I waited twenty minutes in line.

After twenty minutes an Apple Genius called Dave took my iPhone 4 from my hands and was shocked at the state of the iPhone’s screen – the backlight was completely dead. He carried out his diagnostics however, despite the problem being evident, and came to me and said he would replace it with a new one. There is no surprise there though, as Apple’s instore customer service has always been envied by other manufacturers.

He told me that he had never encountered this problem – and that even know issues have known issues, but this is the first time he has seen an iPhone 4′s backlight completely die overnight.

Anyway, if you happen to experience a similar problem, the thing to do is just take it to an Apple store < to which they will replace it for you . Has anybody else experienced any iPhone 4 problems or faults?