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Samsung further delays SIM-free Galaxy S II ICS update, adds to consumer anger

[ 2 ] Posted by on April 5, 2012

samsung galaxy s ii ics

If you opted to purchase a Samsung Galaxy SII without a contract or on Pay As You Go, you may have very well thought that bearing in mind you splashed out +£400 on a handset that Samsung would prioritise you in some way when it came to updates. Now however you know this is not the case, because Samsung has confirmed that SIM-free Galaxy S II owners are going to have to wait until carrier locked handsets are provided the Ice Cream Sandwich update first, a process which is dependent on the networks themselves.

So what does this mean, and when will the SIM-free Galaxy SII handset get the ICS update? Well currently only around half of UK networks have rolled out the Android ICS update to its tethered suscribers with the process initially starting one month back. Our guess is that all tethered Galaxy S II handsets should have the ICS update by the end of May, however nothing is certain, and this still doesn’t mean that Samsung will roll out the ICS update to SIM-free users within a month of tethered handsets getting the update.

Defending their position and decision on this subject, Samsung has said that ” “We work in conjunction with our partners to bring ICS to the existing base — that’s primarily what needs to happen, whatever network operator that may be. In this particular instance, the open market variant [ie SIM-free] you would expect to come out first. As an open-market customer you will be on a variety of networks, so it’s got to work on whichever network you have chosen.”

“We were working with our operators to make sure that we brought it out to as many people as we can. Everyone holds their hands up and says, ‘Well, we need to do more in these instances.”

All in all, we think it is totally unreasonable for Samsung to take this stance on SIM-free handsets, which ultimately puts consumers who bought a Galaxy S II with cold hard cash to the back of the queue. Understandably however Samsung’s position dictates that the majority of its S II owners are on contract, thus this is the smartest move, however it would not hurt anybody to simply provide the update to those who opted not to take out a lengthy contract.

Meanwhile, in a land where larger screens dominate, Samsung Galaxy Note users have also not gotten the ICS update yet, despite the device being a prime candidate for Google’s latest mobile operating system ICS. What’s more, it was revealed on the 4th of April that just 2.9% of Android smartphones are running Ice Cream Sandwich currently, leading many to speculate that manufacturers and mobile networks are simply not fussed surrounding providing the jump from Gingerbread to ICS.

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About Jakk: Jakk Ogden is the founder of Technology Blogged. 25, with a love for good writing, you'll find Jakk playing 'Drag Racing' on his Nexus 5 and rocking a pair of Grado headphones. If you love technology, be sure to subscribe to his feed for unique editorials. View author profile.

Comments (2)

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  1. Gemma says:

    Whilst when I bought my Galaxy S II I knew I was getting one of the best smartphones in the world, now I know that comes at a price; I have a smartphone by a manufacturer who simply does not care. I’m a SIM-free buyer, and hate Samsung for this. Their stupid way of doing things is becoming increasingly boring and I am ditching Samsung in favour of HTC as soon as the One X comes out. Goodbye, Samsung! Hello, ICS!

    • Jakk says:

      It is rather stupid for Samsung to take this stance Gemma, and as mentioned in my post above there is still no set date for a SIM-free ICS update. Samsung seem to be more concerned about their S III update than their current customers, the trouble is that the S III will probably be in the same boat is the S II next year with the S III being late getting Android JellyBean. If you ask me, Samsung need to sort out their methods.

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